Strategies to enhance secure customer onboarding

Combat fraud throughout the customer journey with phone number intelligence for speed and safety

Focus on achieving speedy and secure customer onboarding and combat user lifecycle fraud with phone number intelligence for speed and safety.

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This FREE webinar was recorded on:
27 March, 2024
11:30 AM - 12:30 PM SGT

In today's digital landscape, ensuring the authenticity of customers during onboarding is paramount for businesses. We'll explore how leveraging phone number intelligence can enhance security measures while expediting the onboarding process.

From identifying fraudulent activities to verifying user identities, we'll provide practical insights and strategies to streamline onboarding workflows and safeguard against potential threats.

Michaela Kastelman, Telesign Product Marketing Manager, will discuss: 

  • Introduction to the various stages of user lifecycle fraud and its impact on businesses, including the importance of proactive measures to mitigate risks.
  • Understanding phone number intelligence: how it can be leveraged to verify user identities, detect suspicious activities, and enhance security protocols.
  • Streamlining onboarding processes: the challenges of traditional onboarding methods and how phone number intelligence technologies can facilitate faster, more secure onboarding experiences.
  • Balancing Speed and Safety: the need for balance between expediting the onboarding process and maintaining robust security measures to protect against fraud and identity theft.

Speakers

Michaela Kastelman
Product Marketing Manager
Telesign

Michaela Kastelman is a Product Marketing Manager who specializes in digital solutions that empower businesses and customers. With a background in FinTech, she's well-versed in delivering practical financial tools to meet diverse needs. Currently leading Telesign's Self-service program, Michaela navigates the ever-evolving realms of cybersecurity and digital transformation Michaela is excited to share insights and strategies for harnessing the power of technology in today's interconnected world.

Amie Dsouza
Senior Project Manager Cyber Security, Identity and Access Management
Southwest Airlines

Professional: Cybersecurity professional with deep knowledge in Identity and Access Management, Planning and executing enterprise level Cybersecurity Uplift programs Natural leader who believes in mentorship and leading by example Agile methodology enthusiast

Personal: Mom, wife, avid reader, traveler

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