Hands-on-Hacking Training Course

May 09 - 11, 2022

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CS Hub: Hands-on-Hacking Training Course (45956.001)

$3,945

Discover how to ensure that processes are aligned to business and customer outcomes.
Learn how to drastically improve a process/ product and innovate using the Customer Experience Innovation method.
Find out why technology should be driven by experience design, and how to determine system capability requirements from the Process Performance Landscape.
Learn the method for rapid current state process mapping, and performing the key process diagnostics for customer centric improvement.
Come away with an understanding of the key concepts of customer centricity and the history of Business Process Management as we understand the links between process and Customer Experience

QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com