Erich Kron

The most successful method of cyber-attacks continues to be phishing. These attacks cost organizations millions of dollars each year and things are just getting worse. As these attacks intensify and become more refined, technology is failing to keep up and your users will continue to fall prey. To effectively defend yourself against this, you have to understand how the attacks work, including the psychological triggers and tricks the attackers are using. This session will explore the different levers that social engineers and scam artists pull to make your users more likely to do their bidding.

Join Erich Kron CISSP, Security Awareness Advocate at KnowBe4, as he provides fun and engaging examples of mental manipulation in everyday life: from the tactics used by common criminals, to sophisticated social engineering and online scams. Additionally, he'll look at how you can ethically use the very same levers when educating your users.

Key Takeaways:

•The Perception vs. Reality Dilemma

•Understanding the OODA (Observe, Orient, Decide, Act) Loop

•How social engineers and scam artists achieve their goals by subverting critical thinking steps

•How can you defend your organization and create your human firewall