This session discusses a strategic approach to understanding and streamlining the customer journey. This session will explore the potential of building a unified product that consolidates these processes into a singular, user-friendly platform, eliminating unnecessary complexities and enhancing efficiency.

·      Single verification system across all affiliated brands, cutting costs and time spent on repeated identity requests.

·      Leveraging blockchain technology ensures privacy by design.

·      Focusing on the Minimum Viable Product (MVP) for same-day delivery

·      Roadmap to address friction points for drivers and customers, transforming identity verification into a seamless, secure, and customer-centric process. 

Digital Identity and Access Management (IAM) is undergoing a transformative evolution, driven by technological advancements and the evolving threat landscape. In this session discuss technology trends such as

• Biometric Authentication
• User-Centric IAM Solutions
• Zero-Trust Security Models
• Automation and AI Integration
• Decentralised Identity Technologies 

• Understanding how organisations are leveraging IAM to drive business initiatives and enhance overall efficiency.
• Facilitating secure and seamless access to resources while empowering organisations to adapt quickly to changing business landscapes.
• Examining how organisations are streamlining processes, reducing costs and improving user experiences as IAM transitions.