Conference Day 1: Wednesday, 12th June 2024

Morning Sessions

8:15 am - 8:50 am Registration and Morning Coffee

9:00 am - 9:10 am Conference Day 1 Opening Remarks

Kritika Joon - Manager, Emerging Technologies and Innovation, iCareNSW
img

Kritika Joon

Manager, Emerging Technologies and Innovation
iCareNSW

What is Australiaโ€™s Digital ID System and why is it important? At this keynote, hear why it needs to be a secure, convenient, inclusive and voluntary system for Australian businesses and the community. With public trust a key driver to take-up, learn about the safeguards being put in place to ensure the economy-wide system is trusted and ID information is better protected. John will provide an update on the Digital ID Bill and Rules and the intention for the system to expand over the coming years.

img

John Shepherd

First Assistant Secretary Digital ID and Data Policy Division
Australian Government Department of Finance

Explore the latest developments and future trends in digital identity management, with insights from top industry executives on the technological innovations reshaping the landscape. Delve into the critical aspects of security surrounding digital identities, as the panel discusses robust strategies and best practices to safeguard personal information in an increasingly interconnected world. Gain valuable strategic insights from executive perspectives on how digital identity management plays a pivotal role in organisational strategies, customer experiences, and the broader digital transformation landscape. 

img

Philip Muehleck

Digital Innovation Senior Executive
Service NSW

img

Didar Chy

Information Technology Security Architect
Reserve Bank of Australia

10:20 am - 10:50 am DIGITAL IDENTITY WEEK CONNECTIONS

Say hello to your fellow Digital Identity peers as we get set of an interactive, immersive, and informative couple of days! 

10:50 am - 11:30 am DIGITAL WALLETS & VERIFIABLE CREDENTIALS. MAKING IDENTITY MORE ACCESSIBLE

Christopher Goh - National Harmonisation Lead - Digital Identity, Austroads

This session dives into the critical conversation on how we make digital identity more accessible with verifiable credentials. The session will delve into the world of international standards, interoperability, challenges of privacy and rethinking how we manage data. Chris Goh is harmonising digital licenses across Australia through his role in Austroads and formally lead the development of the first international standard compliant digital license App for Queensland.

img

Christopher Goh

National Harmonisation Lead - Digital Identity
Austroads

In the realm of digital security, the ongoing debate centres on Customer Identity and Access Management (CIAM), posing the pivotal question: to buy or to build? This critical decision confronts organisations with the challenge of choosing between off-the-shelf CIAM solutions and developing bespoke systems tailored to their unique needs. As businesses grapple with the imperative of safeguarding customer identities and ensuring seamless access, the buy-versus-build debate adds a layer of complexity to strategic decision-making in the ever-evolving landscape of digital identity management. 

img

Rupesh Ramachandran

Head of Technology - Digital Identity and Access
National Australia Bank

img

Igor Janicijevic

Principal Engineer - Digital Access Platform
National Australia Bank

12:00 pm - 12:20 pm Morning Break and Industry Insight

Enjoy a coffee and morning snack with a side of lively conversations with your peers! 

IT IS TIME TO ACCELERATE YOUR ENTERPRISEโ€™S OPPORTUNITY WITH THE INPUT, ADVICE, PERSPECTIVE, AND EXPERIENCE OF YOUR PEERS!

During this part of the event, attendees attend their pre-selected interactive discussions. Delegates can select 3 x interactive discussion groups, each lasting 30 minutes. Discussion groups are hosted by experts and kept intimate to allow all attendees the opportunity to discuss your most pressing questions in an informal yet constructive approach to problem solving. 

INTERACTIVE DISCUSSION GROUPS

IDG A

12:20 pm - 1:50 pm IDG A: Building Trust in Interoperability
Christopher Goh - National Harmonisation Lead - Digital Identity, Austroads
img

Christopher Goh

National Harmonisation Lead - Digital Identity
Austroads

IDG B

12:20 pm - 1:50 pm IDG B: Balancing Privacy and Usability in Digital Identity

IDG C

12:20 pm - 1:50 pm IDG C: AI in Identity Fraud

IDG D

12:20 pm - 1:50 pm IDG D: Customer Acquisition and Retention: The Importance of Seamless Identity Experiences

Lunch Break

1:50 pm - 2:40 pm Lunch Break and Industry Insight

Enjoy lunch with a side of lively conversation with your peers!

2:40 pm - 3:10 pm Panel Discussion: OPTIMISING THE CUSTOMER JOURNEY: UNIFYING PROCESSES, ENHANCING EFFICIENCY, AND ENSURING PRIVACY

Didar Chy - Information Technology Security Architect, Reserve Bank of Australia
Chris Ong - Manager - Identity and Access Management, Insignia Financial

This session discusses a strategic approach to understanding and streamlining the customer journey. This session will explore the potential of building a unified product that consolidates these processes into a singular, user-friendly platform, eliminating unnecessary complexities and enhancing efficiency.

ยท      Single verification system across all affiliated brands, cutting costs and time spent on repeated identity requests.

ยท      Leveraging blockchain technology ensures privacy by design.

ยท      Focusing on the Minimum Viable Product (MVP) for same-day delivery

ยท      Roadmap to address friction points for drivers and customers, transforming identity verification into a seamless, secure, and customer-centric process. 

img

Didar Chy

Information Technology Security Architect
Reserve Bank of Australia

img

Chris Ong

Manager - Identity and Access Management
Insignia Financial

3:10 pm - 3:40 pm STRATEGIES FOR SAFEGUARDING IDENTITIES AGAINST EVOLVING CYBER SECURITY THREATS

Didar Chy - Information Technology Security Architect, Reserve Bank of Australia
Qudsia Maher - Senior Manager - Cybersecurity Platforms, AGL

As the digital landscape advances, so does the sophistication of cyber threats against sensitive information. In this session, we unravel the strategies essential for fortifying digital identities in the face of a relentless and expanding spectrum of cyber threats. From insights gained on the front lines of cybersecurity to proactive defence measures, discover actionable approaches to enhance the resilience of digital identities. 

img

Didar Chy

Information Technology Security Architect
Reserve Bank of Australia

img

Qudsia Maher

Senior Manager - Cybersecurity Platforms
AGL

3:40 pm - 4:00 pm Digital Identity Week: Transformation Demonstration Drive

Digital Identity Week is all about making that critical connections that will help you transform, accelerate, and revolutionise your enterprise. During this session, you will get the chance to hear from solution providers during a short showcase of their innovative solutions that can form part and benefit your vision. 

4:00 pm - 4:20 pm Afternoon Break and Industry Insight

Enjoy an afternoon break and snacks with a side of lively conversations with your peers! 

4:20 pm - 4:50 pm DIGITAL IDENTITY: THE KEYSTONE OF BUSINESS TRANSFORMATION

Shubendhu Mahajan - Senior Engineering and Product Manager IAM, ANZ Plus

In an era where digital transformation dictates the pace of business evolution, placing digital identity at the core of organizational strategies has never been more crucial. This keynote explores the transformative power of digital identity in simplifying and accelerating business processes, enabling organizations to carve out unique and solid foundations within their industries. By integrating digital identity management as a central pillar, businesses can enhance security, improve customer experiences, and streamline operations, leading to increased agility and competitive advantage. We delve into practical frameworks and success stories that demonstrate how digital identity acts as the keystone of business transformation, offering insights into building a future-proof organization. Attendees will leave with a clear understanding of the strategic role digital identity plays in not just safeguarding assets, but in driving forward-thinking, innovative business models that stand out in the digital age 

img

Shubendhu Mahajan

Senior Engineering and Product Manager IAM
ANZ Plus

4:50 pm - 5:20 pm NAVIGATING DIGITAL IDENTITY AND PRIVACY COMPLIANCE

Su Jella - Top 25 Analytics Leaders, Vice President, Women's Tennis Foundation

In this session, we'll delve into the crucial aspects of digital identity, audience engagement, and privacy compliance. We'll explore how to understand your audience through digital channels, craft targeted strategies using customer archetypes, and ensure adherence to privacy regulations amidst evolving legal landscapes. Through discussions on key compliance measures and practical tips, participants will gain actionable insights to navigate the complex intersection of digital marketing and data privacy with confidence.

img

Su Jella

Top 25 Analytics Leaders, Vice President
Women's Tennis Foundation

5:20 pm - 5:50 pm DIGITAL IDENTITY WEEK COCKTAIL RECEPTION

Enjoy your new connections through a unique drinks reception and unwind after a jam-packed day!