Shifting to a fully remote work environment introduces more unpredictability in IT Operations - as organizations rely more on critical IT services to keep business running, they're seeing an increased strain on IT Infrastructure, increasing the risk of outages. And the threat of Cyber Attacks is steadily increasing. Just recently, a phone spear-phishing attack gave hackers access to Twitter’s internal systems, the FBI reported an increase in online shopping scams and fraudulent websites, and CISA and DoD have identified TAIDOOR, a malware variant being used as a ‘nation-attack’ and IT infrastructure emanating from Asia. In the last 24 months, an alarming fact is that over 69% of the organizations that were a target of Ransomware, paid the blackmailers to get access to their data back. Unfortunately, all indications are that the situation will worsen before it improves. This session provides insight into:

• Seamless management multiple tools and technologies currently in your eco-system
• Lowering MTTR by understanding key stages to gain operational command 
• Keeping Customers and Stakeholder Happy with the right expectations 
• Leveraging Analytics to drive informed decision making for both Digital and downstream Physical Threats