Expectations of immediate digital customer onboarding are now the norm in the financial sector across Europe. An approach once limited to fintechs and neobanks has now spread across all types of financial institution, and any consumer-focused institution who doesn’t offer this will quickly be left behind.

However, as criminals now have easy access to technology to create deepfake videos, voice cloning and other forms of identify masking, their ability to overcome automated KYC checks creates a new level of risk for those fighting financial crime. This panel discussion will delve into how to counter this, by focusing on the following areas:

• Does a need for quicker and easier onboarding make these risks unavoidable?
• What examples are there of criminals using technology to thwart automated KYC checks, and what steps need to be taken to help manage this growing risk?
• Where can increased human intervention in the KYC process help identify criminal attempts to open accounts?