Onboarding Automation: Balancing Increased Efficiency with Risk Mitigation

Onboarding Automation: Balancing Increased Efficiency with Risk Mitigation

Automated client onboarding has revolutionised banking and financial services, offering the swift and seamless experiences today's customers demand. However, this increased efficiency also opens the door to more sophisticated fraudulent activities. In this article, Silvio Chetcuti, Anti-Money Laundering Specialist at the Bank of Valletta, explores finding balance between the benefits and risks of automation in client onboarding.


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